Follow your delivery
After dispatch, we send available tracking details to the email address used for your order, where the carrier offers tracking.
- Check your inbox and spam folder for the shipping confirmation.
- Open the tracking link in that email for carrier updates.
- If you need help, contact us with your order number and order email address.
Tracking scans can take time to appear.
We are here to help
Contact Kiiven. For processing and delivery information, read our shipping policy.