Privacy policy

Last updated: September 27, 2026

This Privacy Policy explains how Kiiven collects, uses, shares, and protects personal information when you visit our website, place an order, create an account, subscribe to communications, or contact us.

Information we collect

Depending on how you use the store, we may collect contact information, billing and delivery details, order and transaction records, account information, messages you send us, and technical or usage information such as device, browser, IP address, and interactions with the store. Payment information is processed by Shopify and the payment providers available at checkout; we do not receive full payment-card details.

How we use information

We use personal information to operate the store; process payments, orders, delivery, returns, and customer support; communicate about an order or account; prevent fraud and protect the security of the store; comply with legal obligations; and improve the store and customer experience. Where required by applicable law, processing is based on performance of a contract, legitimate interests, compliance with legal obligations, your consent, or another lawful basis.

How information is shared

We may share information with Shopify, payment providers, fulfillment and delivery partners, technology and support providers, and professional advisers where necessary to operate the store. We may also disclose information where required by law, to enforce our policies, or to protect the rights, safety, and security of Kiiven, customers, and others.

Cookies and similar technologies

The store and checkout use cookies and similar technologies for essential functions such as security, cart and checkout operation, and remembering preferences. Optional analytics or marketing technologies may be used only where enabled for the store and subject to any notice or consent required by applicable law. You can manage cookies through your browser settings, although blocking essential cookies may affect site functions.

International processing and retention

Information may be processed in countries other than the country where you live when this is necessary to operate the store, provide services, or fulfill an order. We retain information only for as long as reasonably necessary for the purposes described here, including order support, legal record-keeping, dispute resolution, and security.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or a copy of your personal information; to object to certain processing; or to withdraw consent. To make a request, contact us using the email below. We may need to verify your identity before responding. You may also unsubscribe from marketing emails using the link in the message.

Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the services we provide. No transmission or storage system is completely secure, and we cannot guarantee absolute security.

Changes and contact

We may update this policy when our practices or legal obligations change. Questions, privacy requests, or concerns can be sent to kiiven@aikework.com.