Terms of service

Last updated: September 27, 2026

These Terms of Service govern your use of kiiven.com and purchases made through the Kiiven store. By using the store or placing an order, you agree to these terms, together with the policies linked below.

Products, information, and availability

We make reasonable efforts to present product descriptions, images, prices, and availability accurately. Colors, dimensions, packaging, and other details may appear differently depending on your device or may vary as permitted by applicable law. We may correct errors, update information, or limit quantities. A product being shown on the store does not guarantee availability.

Orders and acceptance

Submitting an order is an offer to purchase the selected products. An order confirmation acknowledges receipt of the order; acceptance occurs when we confirm processing or dispatch the order, subject to applicable law. We may decline, cancel, or limit an order where permitted by law, including for unavailable stock, an obvious price or listing error, suspected fraud, or a legal or shipping restriction.

Prices, payment, and taxes

The prices, currency, taxes, shipping charges, and payment methods displayed at checkout for your order control. Payment authorization is required before an order is processed. For international orders, import duties, taxes, and similar charges may apply as described in our Shipping Policy.

Delivery, returns, and statutory rights

Delivery estimates, address changes, and shipping terms are set out in our Shipping Policy. Returns and refunds are governed by our Return and Refund Policy. These terms do not limit consumer rights, warranties, withdrawal rights, or remedies that cannot be excluded under applicable law.

Product restrictions and safe use

You are responsible for ensuring that products ordered from the store may be lawfully imported, received, possessed, and used at your delivery location. Follow all product instructions and applicable local laws. We may decline an order where a product cannot lawfully be supplied or delivered to the requested location.

Acceptable use

You may use the store only for lawful purposes. You must not interfere with the store, attempt unauthorized access, introduce malicious code, misuse another person’s information, or use the store in a way that harms customers, Kiiven, or third parties.

Intellectual property

Store content, including text, images, branding, and design, is owned by or licensed to Kiiven and may not be copied, reproduced, or used commercially without prior written permission, except where applicable law allows it.

Liability

To the maximum extent permitted by applicable law, Kiiven is not liable for indirect, incidental, special, or consequential losses arising from use of the store or products. Nothing in these terms excludes or limits liability, warranties, or consumer rights that cannot lawfully be excluded or limited.

Changes and contact

We may update these terms for future use or orders when legal, technical, or operational circumstances require it. The version posted at the time of your order generally applies to that order, subject to applicable law. Questions can be sent to kiiven@aikework.com.